Customer service

Whether you are a fresh graduate or professional in any field, you need to upgrade your knowledge and skills to remain competitive and ready for your job. This Customer Service Diploma (Level 2 & 3) course is prepared keeping your requirements in mind. 

At Training Edge, we deliver courses that will help you gain edge from your competitors in the workforce. This Customer Service Diploma (Level 2 & 3) course is no exception in this regard. So, enrol in this Customer Service Diploma (Level 2 & 3) course if you don’t want to miss the opportunity to go forward in your quest for a job or promotion.

We don’t compromise with the quality of the contents. Therefore, we developed this Customer Service Diploma (Level 2 & 3) course by an expert in the field.

We believe in the convenience of the learners, that is why this Customer Service Diploma (Level 2 & 3) course is self-paced. So, you don’t need to worry about the timing for studying this Customer Service Diploma (Level 2 & 3) course. Moreover, in case of any issue in accessing this premium Customer Service Diploma (Level 2 & 3) course, please don’t hesitate to contact our dedicated 24/7 customer support team. They will solve your issues with utmost care.

We give you unlimited access to this Customer Service Diploma (Level 2 & 3) course so that you can revisit the course time and again. So, what are you waiting for? Enrol yourself in this Customer Service Diploma (Level 2 & 3) course now and start learning precious things that will set you apart from your competitors!

Certificate of Achievement 

As soon as you complete this Customer Service Diploma (Level 2 & 3), you can claim your certificate of achievement.

CPD Accredited Certificate

This Customer Service Diploma (Level 2 & 3) will ensure a verified CPD Accredited Certificate in PDF format from Training Edge after a successful completion. You have to spend only $4.99 to get a PDF format of this certificate.

Buying for Your Team?

You can buy this Customer Service Diploma (Level 2 & 3) course for your colleague or members of your team by simply adding the Customer Service Diploma (Level 2 & 3) course to the basket. You can add the student’s details and a message at checkout.

 

Course Curriculum

Module 1 An Overview of Customer Service
Module 1 An Overview of Customer Service 00:05:00
Module 2 Strategies for Understanding Your Customers
Module 2 Strategies for Understanding Your Customers 00:10:00
Module 3 The Customer-Focused Organisation
Module 3 The Customer-Focused Organisation 00:12:00
Module 4 Creating Customer Service Strategy
Module 4 Creating Customer Service Strategy 00:10:00
Module 5 Training & Development for Effective Customer Service
Module 5 Training & Development for Effective Customer Service 00:15:00
Module 6 Building Strong Relationship With Customers
Module 6 Building Strong Relationship With Customers 00:10:00
Module 7 Communication in Customer Service
Module 7 Communication in Customer Service 00:15:00
Module 8 Handling Complaints
Module 8 Handling Complaints 00:10:00

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Original price was: £168.00.Current price is: £17.00.
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  • Number of students1
  • Course Certificate
  • 1 hour, 27 minutes
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